Website information

Privacy Policy

Last updated: 12 September 2026

Customer Cares Help respects your privacy. This policy explains what information may be provided when you contact us or request appliance repair service through this website.

Information you provide

The repair request form asks for your name, phone number, appliance, service required, preferred date, and an optional message. Please do not submit sensitive or unnecessary personal information.

How information is used

Information you choose to provide is used to understand your repair request, communicate with you, and help arrange a service visit. The website prepares your form details as a WhatsApp message for you to send.

Phone and WhatsApp

When you call or use WhatsApp, those communications are also subject to the terms and privacy practices of your phone provider or WhatsApp.

Sharing of information

We do not claim to sell your personal information. Information may be shared when reasonably necessary to respond to a service request or when required by law.

Data choices

You can choose to contact us by phone instead of submitting the form. You may contact us to ask about information you previously provided.

Contact us

For privacy questions, call 18008916560 or visit the contact page.